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Reopening Guidelines for Tourism Businesses

COVID-19 and returning to safe operation

The links below provide guidelines on best practices for tourism businesses adjusting to COVID-19 pandemic protocols as they restart or ramp up operations. This page contains information from various sources, such as WorkSafeBC, go2HR, Destination BC, TIABC, BCHA, Greater Victoria Chamber of Commerce, Government of British Columbia, and Transport Canada. Guidelines have been released for the following sectors relevant to B.C.’s tourism industry:

  • Accommodation
  • Arts and culture
  • Parks and outdoor spaces
  • Restaurants, cafés, pubs, and nightclubs
  • Retail

All employers are required to develop a COVID-19 Safety Plan that outlines the policies, guidelines, and procedures they have put in place to reduce the risk of COVID-19 transmission. Employers must involve frontline workers, joint health and safety committees, and supervisors in identifying protocols for their workplace.

Employers are not required to submit plans to WorkSafeBC for approval, but in accordance with the order of the Provincial Health Officer, this plan must be posted at the worksite. During a WorkSafeBC inspection, employers will be asked about the steps they have taken to protect their workers or to see the plan if it has been developed. To learn more, read Inspections during the COVID-19 pandemic.

Businesses are advised to check the orders, notices, or guidance issued by the provincial health officer, as they are updated regularly.