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Testimonials

We take pride in providing excellent client services and experiences.
Learn more about our legendary hospitality from our client testimonials.

Adonia Calhoun Coates

Director of Meetings & Program Services at American Thyroid Association

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Mike Palmer

Chief Information Office, City of Victoria

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Karen Norris, CMP

Canadian Surgery Forum Manager

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Barbara Newton

The Victoria Midlife Show

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VCC staff were friendly, welcoming and professional…
"I had the pleasure of chairing the 2012 Rotary District 5020 conference and very early in the planning process we decided to hold the event at the Victoria Conference Centre. We chose the VCC because we knew they could accommodate the number of delegates we expected, the Conference Centre has an excellent reputation in Victoria and it is located precisely where our delegates want to be. From the beginning the VCC staff were friendly, welcoming and professional, making our job easy. They accurately assessed our need for space with no “upselling” at all and we really appreciated their assistance in helping us plan our conference. Our audio-visual and other technical needs were taken care of smoothly and everyone made it all look easy. The food provided by the Empress was great and the service was excellent and unobtrusive. Many of our delegates from outside Victoria said “Of course, the Victoria Conference centre is a first class facility” and it was clear to us that the VCC management encourage a culture of competency and service excellence. I was proud of our conference and the VCC made us look good. Thank you!"
- Terry Toone, Chair, Rotary District 5020 Conference 2012
I would whole heartedly recommend this facility…
“Nova Clinical Services has held Medical Conferences at the Victoria Conference Centre for over 14 years and we plan to continue doing so into the future. The knowledgeable, friendly and helpful staff are the reason this excellent facility runs so smoothly and efficiently. The seamless coordination between Audio Visual, meeting space, exhibits and catering is just one of the many reasons we keep coming back. I would whole heartedly recommend this facility, and the city of Victoria, for events of any size.”  
- Cindy Lundy, BScN, MA Co-owner, Director Nova Clinical Services Inc.
A unique and flexible environment...
“Your team at the VCC is impressive; your respect for each other and passion for the Centre and your city is palpable. I have left Victoria with a much better understanding of the product and how Bayley Group can impress on our clients the many benefits of meeting there. I sincerely hope that we are able to work together in the very near future as personally, I cannot wait to return.”  
- Cass Bayley, CMP, CMM (FAM Attendee) The Baily Group Inc.
They help make the planning and coordination easy...
“CGA-BC has hosted many annual conferences at the Victoria Conference Centre throughout the years and I have always found the location and facility to be top-notch. Why go further afield when we have such a gem close to home? What I most look forward to is working with the incredible VCC staff. From start to finish, they help make the planning and coordination easy.”  
- Tracey Tse, Association Events Administrator Certified General Accountants Association of BC
A great city for small and large events...
“Victoria is a great city for both small and large events. Due to its scale and venue options, the city could accommodate our additional requirements when our flagship conference grew significantly a year out, keeping everything still within walking distance. From a planning perspective it’s a pleasure to work with the Victoria Conference Centre and its hotel, special event, and service supplier partners. From a delegate perspective, Victoria is a draw with its scenic location, climate, indoor/outdoor activities and attractions, walkability and west coast flair. The Royal College is always happy to consider Victoria when our conferences and meetings move west!”  
- Dianne Dodds, CMP Manager, Conference Management and Protocol Royal College of Physicians and Surgeons of Canada
The VCC team anticipated our needs and delivered the program flawlessly...
“We were impressed by the way the VCC team anticipated our needs and delivered the program flawlessly. We found the natural light and beauty of the facility a real benefit for our attendees as they dealt with such personal and meaningful issues. It was an ideal environment for sharing and healing.”  
- Kim Murray, Executive Director Truth and Reconciliation Commission
The Victoria Conference Centre, together with Tourism Victoria, provided us with a seamless and wonderful experience...
"Rocky Mountain Mineral Law Foundation recently held it 64th Annual Meeting in Victoria, and it was a roaring success! The Victoria Conference Centre, together with Tourism Victoria, provided us with a seamless and wonderful experience. An early site visit convinced us that the Conference Centre, together with a number of downtown hotels, all within walking distance of the Center, would be an ideal location for our annual meeting. The Conference Centre staff and Tourism Victoria combined in their efforts to make our decision to hold the meeting in Victoria an easy one. Their staffs worked closely with us, helping us to coordinate guest rooms at eight different properties, obtaining agreements from hotel for rebates to offset the cost of renting Convention Centre space, and showing off Victoria in a way that we knew the location would be a huge success. The Conference Centre itself was a great facility. Even a special building, Crystal Garden, which was perfect for our hosted reception for the entire group and families. The Centre's staff was incredibly efficient, great ballroom space, great internet access, and everything so close by. Why Victoria? It just had a mystique about it. All the advantages of a big city, but so much more intimate. Incredible weather, friendly people, wildlife galore in the nearby waters, great food, flowers everywhere. Many of our delegates told us it was our best location by far."  
- Mark Holland, Associate Director Rocky Mountain Mineral Law Foundation
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