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Exhibitor Services

From start to finish, we're here for you—and so are our most trusted partners.

Exhibitors can rest assured all needs will be met and expectations exceeded at the VCC. To help you plan your event further, our trusted vendors and suppliers are familiar with the VCC's venues and capabilities. Each is commited to outstanding service, and we're proud to list them as our Exclusive and Preferred Suppliers.

Encore Canada is our exclusive supplier. They look after all of wired and wireless telecommunications in all function spaces, including Wi-Fi and internet connectivity.
Shipping and Handling
Global Convention Services is our preferred supplier. They offer complete move-in support and provide shipping, freight forwarding, advance- and post-event warehousing, and on-site materials handling.
Encore Canada is our Preferred supplier for all audiovisual equipment and technical needs. Their on-site staff offers immediate access to equipment and expert technical support.
In-House Electrical Services
All electrical services are provided in-house by the Victoria Conference Centre. Our authorized electricians will help you with all your electrical needs and set-ups.
Special Needs or Requests?
Please contact us about helping you with any of your special needs or requests.

Other Customs and Brokerage services:

  1. Canada Border Services Agency (CBSA) Conventions Program - Partnering with the CBSA Conventions Unit, your event will receive the duty & tax-free benefits as well as other special privileges for bringing your domestic or international convention to Victoria.  To gain these special privileges, your event will be “officially recognized” with this CBSA program to ensure all materials ranging from the organizers registration/show management materials to exhibitor & vendor materials enter Canada free of duty and taxes helping to lower the overall event costs. This program can facilitate the smooth process into Canada, and back into the U.S. after your event.
  2. Special Events Unit (SEU) of Immigration, Refugee and Citizenship Canada (IRCC) - The team partners with the SEU IRCC to make it easier and faster for attendees that require a visitor’s visa to come to Canada to participate in the convention.  Every unique aspect of the immigration process is handled and this program expedites processing times for non-Canadian attendees’ and speakers’ visa applications.
  3. Foreign Convention & Tour Incentive Program (aka Foreign Convention Tax Rebate Program) - This program rebates the 5% Goods and Services Tax (GST) on convention costs and related supplies.  Our suggested provider will complete the application for the organizer and its exhibitors (if applicable) ensuring the maximize tax refund is received.

Information courtesy of Davidson & Sons (D&S) Customs and Event Logistics Services.

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