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Visitor Centre

Visitor Centre

Less planning, more doing

Spend less time stressing, and more time enjoying your vacation. Let our knowledgeable Visitor Centre staff help with all your trip planning needs, in one convenient location. Visit us to:

  • Purchase Tickets
  • Make Reservations
  • Arrange Transportation
  • Book Accommodation
  • Get local advice and information

The Visitor Centre is Victoria's official visitor resource and our knowledgeable staff can answer all your questions and more. Drop in to pick up free brochures and maps, book hotels and tickets locally, and make reservations for tours and transportation. You may come away with a few great insider's tips to make your stay even more enjoyable!

Hours of Operation

Visitor Centre (open year-round, hours vary seasonally):

Summer hours (May 12 through September 5): Open daily from 8:30am - 8:30pm

Fall hours (September 6 through May): Open daily from 9:00am - 5:00pm


  • Exceptions: open from 8:30am - 8:30pm on September 9, 10, 16, 17, 23, 24
  • Closed Christmas Day, Boxing Day and New Year's Day 


Call Centre:

Daily 9:00am - 5:00pm

Closed Christmas Day, Boxing Day and New Year's Day

Visitor Centre
812 Wharf Street
Victoria, B.C.   V8W 1T3

Please click here to email us.

Call Centre
Phone: 250-953-2033
Tollfree: 1-800-663-3883
Fax: 250-382-6539

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