Victoria's visitor centre at night with the city lite up.
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Visitor Centre

Make the most of your visit to Victoria. Let our friendly Visitor Centre team help with your trip planning needs.

Please contact or visit us to:

  • Purchase tickets
  • Make reservations
  • Arrange transportation
  • Book accommodation
  • Get local advice and information

As Victoria's official visitor resource, our friendly, knowledgeable staff will answer your questions and more. Drop in for free brochures and maps, to book hotels and tickets locally and to make reservations for tours and transportation. We’ll also share great insider tips to make your stay even more enjoyable.

Visitor Centre Hours of Operation

Standard Fall/Winter hours: 9:00 a.m. – 3:30 p.m. daily

December 17, 2018  through January 3, 2019: 9:00 a.m. - 5:00 p.m. with the following exceptions:

  • December 24: 9:00 a.m. - 1:15 p.m.
  • December 25: Closed
  • December 26: 9:00 a.m. - 5:00 p.m.
  • December 31: 9:00 a.m. - 1:15 p.m.
  • January 1, 2019: Closed

Visitor Centre
812 Wharf Street
Victoria, B.C. V8W 1T3

Email: [email protected] 
Toll free: 1-800-663-3883

Tourism Victoria and the Visitor Centre gratefully acknowledges the financial support provided by Destination British Columbia, the City of Victoria and the District of Saanich. Their ongoing support helps us provide information to visitors and locals alike.